Frequently Asked Questions
What tools do you need for your beard?
What is the best product for beard growth?
What is the best beard softener?
What is your return policy?
You need a boar bristle bush to help direct the beard and most importantly give it that healthy shine.
A wooden wide tooth beard comb stimulates the skin underneath the beard, while the beard balm evenly spreads your beard
Use an oil that contains grape seed oil. Our beard seed oil has grape seed oil and other important oils that help you ﬁll out and grow your beard, while keeping it fresh and healthy.
Oils can be used to soften the beard and they work well but as you would care for your hair, the best thing to use is a deep conditioner. Our Ace beard hydrating treatment deep conditions the beard leaving it hydrated and soft without weighing it down.
Customer satisfaction is #1 for us. If you are unsatisfied with your purchase we will be glad to refund or exchange your product if it has arrived defective . Returns and exchanges are only accepted within 14 days of the purchase date and are only available for unopened and unused product. If the seal is broken we cannot accept a return or exchange.
Upon the receipt of the item we will issue a credit back to you less the shipping.
For return authorization please email firstname.lastname@example.org
Once we have confirmed a return or exchange, we will send a return address with instructions.
What is your shipping policy？
We ship only within the United States via USPS priority mail with a flat rate of $5.95. Projected arrival dates for domestic package via USPS are within 1 week from date of shipment. During shopping holiday seasons, please allow an additional 2-5 days for the item to arrive to you. We normally ship out items within 24 hours from the date of your purchase. if your item hasn't been shipped within 48 hours, please contact us via our contact page.
NOTE: If your order was returned to us by USPS because of an incorrect or invalid shipping address and still want the item shipped. We will charge an additional $5.95 to re-ship the package.
Where are your products made?
Our oils are handmade in small batches within our Indiana home turned craft-studio. Our oils are made with 100% Natural ingredients and frequently tested to perfection. Indiana locals love it!
Content on our website is provided for informational purposes only and should not be considered medical advice. Available product information is not intended to diagnose, treat, cure or prevent any disease.
Comments and feedback about product effectiveness are based on customer, staff and family opinions and should not be substituted for medical care.
Mentum Grooming is not liable for any individual reaction to any particular ingredient. Remember to read our labels and ingredient lists carefully and follow the appropriate directions for use. If you have a specific allergy or sensitivity, do not use ingredients that may trigger a reaction. Discontinue use if a reaction occurs.
If you have any questions about a particular health condition. Please consult a healthcare provider.
If you have any questions or concerns regarding our products, service, and what are about. Please don't hestitate to drop us a line on our Contact Page